Cosmetic Practice Series


The Cosmetic Practice Intersection Series will provide you with the in-person networking, you want. With the accessible specialist digital content, that you need.

The series will commence in March with bite-sized episodes, running until May with a webinar and conclude with a networking event in Sydney.

The series will focus on critical practice management and business considerations for cosmetic and aesthetic clinics. This includes marketing and advertising guidance, updates in regulation, legal & compliance considerations, entrepreneurship, and considerations for starting a new practice or setting up multiple sites etc. This series will bring together Cosmetic Nurses, Cosmetic GPs, Clinic Owners, Clinic Practice and Business Managers. As well as Dermal Therapist, Cosmeceutical experts and others in the non-surgical cosmetic industry.


Register for the Experts & Espresso Event


A/Professor Ken Karipidis
Assistant Director, Assessment and Advice Section, Radiation Health Services Branch
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

Mandy Anderson
CEO & Managing Director

Kelly George
Kelly George Aesthetics

Grazina Fechner
Training Solutions
Front + Centre

Jonathan Carroll
Marketing Director
Engage Online Marketing

Hanya Oversby
Specialist Practice Growth Consultant


EPISODE 1 | Non-ionising radiation cosmetic applications – types of treatments, potential risks and regulation in Australia

The use of non-ionising radiation (NIR) for cosmetic applications is increasing globally and in Australia, including the use of optical radiation such as lasers and intense pulsed light as well as newer devices using radiofrequency and ultrasound. There is a wide range of treatments performed, which include epilation, tattoo removal, body sculpting and removal of pigmented lesions. Exposure to the intense NIR energies that are required for efficacy of treatment to the targeted tissue carries a risk of injury, particularly from improperly performed treatments. Research on the health risks of cosmetic NIR applications is lacking, particularly on the extent of poor treatment application or misuse. In Australia, there is no national regulation for NIR cosmetic applications and only three states have established regulatory controls for certain optical cosmetic applications. The Australian Radiation Protection and Nuclear Safety Agency has published national safety advice for optical NIR cosmetic treatments directed to both treatment providers and consumers.

A/Professor Ken Karipidis, Assistant Director, Assessment and Advice Section, Radiation Health Services Branch, Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

EPISODE 2 | Claims experience and trends in Cosmetic Medicine and Surgery

Mandy Anderson, CEO & Managing Director, MIGA

EPISODE 3 | Increasing your sales: mastering the art of selling

EPISODE 4 | Best practice for customer service



EXPERT PANEL |Mastering your marketing strategy

Sometimes overlooked and underestimated, understanding your marketing strategy has never been so important. This expert-lead webinar will provide you with the intel to mastering all things marketing your cosmetic practice. Delving into the important of having an effective website that converts visitors into calls or enquiries. The panel members will discuss how without this, they are losing potential patients before you even know that you have lost them. Mastering this, sets the foundation for SEO, e-commerce and all other marketing strategies like social, email marketing, PPC etc.

Drew Hankin, MD, Azuri Group
Jonathan Carroll, Marketing Director, Engage Online Marketing



08:30 Networking & Espresso


09:10 OPENING ADDRESS | OPENING ADDRESS | The key to a successful Cosmetic Practice: it’s all in the management

Hanya Oversby, Specialist Practice Growth Consultant

09:40 ADDRESS | Legal considerations you should consider

Kathryn Emeny, Class Actions Principal, Maddens Lawyers

10:10 PANEL | Setting up and scaling up your practice

  • Lessons learned, from the experts
  • Recommendations, advice & suggestions to setting up & scaling up
  • Key practices to take-away
  • The importance of having a multi-service clinic

Kelly George, Founder, Kelly George Aesthetics
Jonathan Carroll, Marketing Director, Engage Online Marketing
Grazina Fechner, Training Solutions, Front + Centre

Dr Cara McDonald, Board Member, Australian Society of Cosmetic Dermatologists

10:50 Networking & Morning Tea

12:00 Closing

Register for the Experts & Espresso Event

Register for the Webinar


Register for full Intersection bundle (includes access to Expert & Espresso event + subscription to Health Box newsletter) = $200 +GST

Expert & Espresso Experience only = $200 + GST

Webinar only = FREE

Single Health Box episode = FREE


When you join our event, you can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organised event experience.

All Informa events will be run according to official government and local authority guidance in the first instance, as well as any venue or location-specific regulations. In addition, Informa Australia will follow some key health and safety priority commitments as part of “Informa AllSecure“.

Full vaccination against Covid-19 is required for all in-person attendees.

IMPORTANT: For more information on Informa’s Vaccination requirement for all in-person attendees, our Event Health & Safety measures in place and Conditions of entryclick here.


Our Commitment to Sustainability

In Australia, we are committed to running our events in an environmentally and socially responsible way. Across Informa Connect we are focusing on the short and long-term sustainability impacts we have on customers and colleagues alongside the communities we work in.

We recognise that it’s not just about the way we produce our events and products but recognising that we have a role to play in providing a space to work in partnership together with our markets to inspire the sustainable development of the industries we serve.

To read more on our latest sustainability reports and Faster Forward initiatives – click here.


Still have a question?

Katrina Bowns
Conference Producer

Danielle Newman
Senior Business Development Manager
+61 2 9080 4318